What are we doing about covid-19? Is it safe to have treatment?
In response to the coronavirus situation, here are the changes to our procedures that have been implemented at Grays Complementary Clinic.
When we re-open on 22nd June 2020 we will run through a checklist with you to make sure it is safe for you to have treatment.
We have made the following changes to our procedures so that we are as safe as possible when we re-open:
We reviewed our hygiene procedures and have replaced cotton towels with paper ones in the kitchen and toilet areas. The cushioned chairs will be replaced with wipeable plastic ones.
Contact areas such as door handles and desktops will be regularly wiped down with a suitable cleanser throughout the day. Magazines and other items will be removed from the waiting area.
We will check the temperature of all staff and visitors using an infra-red non-contact thermometer. Anyone with a forehead temperature of 35° or above will be sent home. We will wear a suitable mask and expect you to do the same. If you don’t have one, we have a few available to purchase.
Please do not attend if you have a raised temperature, dry cough, sore throat, unusual headache or other flu-like symptoms or have lost your sense of smell or taste recently. Please phone us if you wish to cancel or if you are unsure whether to attend. We will not charge for late cancelled appointments in this situation.
We will assess the situation day to day and further changes or closure will be considered.
If you require a telephone appointment for advice, to discuss your symptoms or for an exercise plan, this can be arranged – just call us on the number below.
We sincerely hope that you and your family stay well in the coming weeks and months.
Peter Still (osteopath) and the staff of Grays Complementary Clinic Ltd
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